If you have changed your mind about keeping your purchase receive a refund for the vast majority of products.
Please contact us within 14 days of receiving your order and return the item provided it is not exempted by this policy. Please note you are responsible for covering the cost of delivery when returning the item.
Notify us of a refund by e-mailing us at firstname.lastname@example.org.
Can I return a piece of jewellery?
To return an item it must be unused, undamaged and within its original packaging. Glamarazzi offers a free returns policy within 14 days of receiving your order, however this does not apply to certain items of excluded jewellery, which are outlined below. Please be aware that the goods need to be sent back to the Boutique of origin within 14 days and meet the requirements detailed below to be eligible for a refund.
Return items will be checked by the Boutique to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method.
Which products are excluded from the refund policy?
The following items are excluded from our refund policy and cannot be returned:
How do I know if I can return a product?
All designers are bound by the terms and conditions of glamarazzi.co.uk which stipulate that returns within 14 days must be refunded if they comply with this policy.
What if the jewellery was broken or faulty?
In the rare situation where your order is received broken or faulty, please contact us and we will look to get a replacement shipped to you as quickly as possible. You will need to send back the original piece; if the faulty item is not received, you may be invoiced for the replacement.
DETAILED REFUND POLICY