We may update these Customer Terms (and the documents referred to in them) from time to time and will notify such changes to you by uploading them on the Site. You should review the Customer Terms periodically for changes. By using the Site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Site.
1. About us
The Site is operated by West Central Ltd (“we”). Glamarazzi and Glamarazzi.co.uk are trading names of West Central Limited. We are registered in England and Wales under company number 09725220 and with our registered office address at 93 Broad Street Birmingham, B15 1AU.
2. Accessing our site
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw access or amend our services without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Site, or the entire Site as is needed.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.
3. Glamarazzi’s service provision
Glamarazzi is a Disclosed Agent connecting designers to customers. A Disclosed Agent acts in the name of the Principal, the customer is aware that they are dealing with an agent of the Principal. The supply of the goods / service takes place directly between the Principal and the customer. Glamarazzi does not make a supply to the customer; Glamarazzi supplies its service to the Principal (unless supplied by Glamarazzi – this is clearly marked as “sold by Glamarazzi”).
Please note that when you decide to purchase goods and/or services the resulting legal contract is between you and that designer and such contract shall compromise of these Customer Terms, the email confirmation of your order and the applicable details on the product page and you agree to be bound by all such provisions.
Please carefully review the Customer Terms, the email confirmation of your order and the applicable details on the product page in relation to the order. If there is any conflict or inconsistency between these Customer Terms and the email confirmation of your order or the applicable details on the product page, these Customer Terms shall prevail to the extent of the conflict or inconsistency.
We cannot give any undertaking, that goods and/or services you purchase from designers through the Site will be of satisfactory quality, and this and any other such warranties (whether expressed or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the designers. Where you order goods and/or services through the Site we may disclose your customer information related to that transaction to the relevant designer.
We do not review or control, and are not responsible in any way for, listings provided by designers and at no time do we possess any items offered for sale by designers through the Site unless sold by Glamarazzi itself. Items sold by Glamarazzi are clearly marked as “sold by Glamarazzi”.
4. Contracts between you and designers
Each order you place shall be deemed to be an offer by you to purchase the goods and/or services specified within it subject to the Customer Terms and the applicable details on the product page.
No order shall be deemed to be accepted by the designers until the designers issue an email acknowledgement of order. The contract between you and a designer will relate only to those goods and/or services notified in the email acknowledgement of order.
5. Intellectual property rights
We are the owner or the licensee of all intellectual property rights contained in the Site and in the material published on it. All such rights are reserved.
You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you breach these Customer Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
6. Transactions can be refused
We or our Designers may refuse to process any transaction for any reason at any time. This is at our discretion. We will accept no responsibility to you or any third party if a transaction is refused by reason of unwinding or suspending a transaction after processing has begun.
Purchases must be made through debit or credit cards through our online payment provider. We do not accept cash or cheque.
All prices are shown in the selected currency. Please note some banks charge additional fees for transactions (domestic or international).
Your shopping basket displays the goods that have been chosen and the cost of delivery. The cost of delivery varies according to the designers, where they are based and the different options they offer.
9. International Delivery and Duties
If you order goods from our Site for delivery from outside your country of residence, they may be subject to import duties and taxes which are estimated at checkout and charged in advance of delivery.
You must comply with all applicable laws and regulations of the country for which the goods or services are destined. Please note that items may not be deliverable overseas due to local law and it shall be your responsibility for any failure to deliver the goods overseas due to local law. We will not be liable for any breach by you of any laws.
If you wish to discuss or organise a return, exchange or refund of any non-cancellable item purchased through the Site (see below for a description of non-cancellable items), please contact us.
You may link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The Company expressly reserves the right to revoke the right granted in this clause for breach of these Customer Terms and to take any action it deems appropriate.
Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.
The Site provides links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them including the group gifting application which is provided by a third party.
12. Viruses, hacking and other offences
You must not misuse our Site by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
15. Entire agreement
These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.
16. Force majeure
Where we or a designer are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the designer’s reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the designer’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the designer’s (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue
17. Governed by English Law
Contracts for the purchase of goods or services through our Site shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.
18. Promotional code terms and conditions
By using a promotional code you will be deemed to have read and understood these terms and conditions and agree to be bound by them.
The terms and conditions on the Site shall apply to promotional codes. If and to the extent there is a conflict or inconsistency between the terms and conditions of the Site and these promotional code terms and conditions, the promotional code terms and conditions shall prevail to the extent of the conflict or inconsistency. The defined terms used in the Site terms and conditions shall also apply to these promotional code terms and conditions.
Glamarazzi promotional codes can only be used on Glamarazzi and towards the purchase of items currently featured on our Site excluding delivery charges.
Promotional codes are an arrangement between you and us and not the designer using Glamarazzi . Promotional codes cannot be used on the individual websites of any designer on Glamarazzi .
Promotional codes cannot be used in conjunction with the group gifting payment option, with any other offer on Glamarazzi in the same transaction, or for the purchase of gift vouchers.
The discount associated with a promotional code is applied to your entire basket, excluding any delivery charges. Promotional codes are a combination of letters and numbers, e.g, TAGHJ1213141, and should be entered on the payment page during checkout for the discount to apply.
Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code will be invalid once these limits have been reached. Specific terms and conditions for each promotional code setting out these limits can be found in the communication you received with the code itself.
Glamarazzi reserves the right to suspend, change or cancel any promotional code, at any time, in the event of circumstances arising which make it necessary to do so. Glamarazzi may update these terms from time to time and reserves the right to add additional terms and conditions for specific promotional codes as and where necessary. You should review the promotional code terms and conditions periodically for changes.
Promotional codes have no cash value, cannot be transferred and cannot be forwarded or reassigned.
Any refund you may be entitled to receive will not include the redemption value of the promotional code. You will receive no more than the amount you paid towards the final basket price.
These promotional codes are provided and operated by West Central Limited (trading as Glamarazzi), West Central Limited, 93 Broad Street Birmingham, B15 1AU.